Terms of Service

1. Who we are and what this covers

coachme is operated by COACHMEFPL AS, organisation number 937332718, registered at Eiganesveien 76, 4009 Stavanger, Norway (“we”, “us”). These terms are the agreement between you and us, and they cover the coachme website at fplcoachme.com and the coachme apps for iOS and Android.

By creating an account or using coachme, you accept these terms. If you don't accept them, don't use the service.

2. Service description

coachme is a Fantasy Premier League assistant that provides player projections, captain suggestions, transfer suggestions, chip advice, and gameweek summaries. Every projection and suggestion is informational. coachme never makes changes to your FPL team — you decide what to do and enter it yourself on the official FPL site.

3. Eligibility

You must be at least 16 years old to create a coachme account. You must also meet the age and eligibility requirements of the official Fantasy Premier League game, which is operated separately by the Premier League.

4. Your account

You are responsible for maintaining the security of your account and for any activity that occurs under it. Each person may only create one account. Tell us promptly if you think someone else has access to it. We may suspend or terminate accounts that violate these terms.

You can delete your account at any time from Profile → Delete account, or request deletion without signing in at fplcoachme.com/account-deletion. Deletion is permanent. It cancels a subscription bought on our website, so it won't renew; we don't refund the period you've already paid for. A subscription bought in the iOS app is billed by Apple, and deleting your account doesn't cancel it: cancel it in Settings › Apple ID › Subscriptions (see Section 8). See our privacy policy for exactly what is removed.

5. Acceptable use

You agree to use coachme only for personal, non-commercial purposes. You must not:

• Scrape, crawl, or automatically extract data from our service.
• Abuse, overload, or interfere with our API or infrastructure.
• Redistribute our predictions or content without permission.
• Share your account with others or resell access to it.
• Attempt to reverse engineer, decompile, or circumvent access controls.
• Use the service for any unlawful purpose.

6. FPL data and no affiliation

coachme accesses publicly available data from the Fantasy Premier League API to provide its services. coachme is an independent product and is not affiliated with, endorsed by, or connected to the Premier League, the Football Association, or Fantasy Premier League in any way. All Premier League and club names and marks belong to their respective owners.

Your use of the official Fantasy Premier League game remains governed by the Premier League's own terms, and you are responsible for complying with them.

7. Intellectual property

All predictions, analyses, blog content, models, and other materials generated by coachme are our intellectual property. We grant you a personal, non-transferable, non-exclusive licence to use coachme for your own FPL team. You may not copy, reproduce, or distribute our content without our prior written consent, except for personal use or sharing via our built-in share features.

8. Basic and Pro tiers

coachme offers a Basic tier and a Pro tier. Basic gives you a personalised captain and vice-captain pick, one transfer recommendation, and the weekly Gameweek Brief. Pro adds the squad optimiser, chip advisor, additional transfer alternatives, multi-gameweek planning, gameweek debriefs, and prediction breakdowns. The features in each tier may change over time; if we remove something material from a tier, we will tell you in advance.

Each tier is billed either monthly or as a Season Pass, at the price shown at checkout, including any applicable VAT. The monthly plan renews automatically at the end of each billing period until you cancel. A Season Pass bought on our website is billed once for the season and does not renew automatically at the end of it (the Season plan in the iOS app works differently — see below). Subscriptions bought on our website are processed by Stripe; you can cancel a monthly plan at any time from your account settings, and cancellation takes effect at the end of the period you have already paid for. You keep tier access until then. Only Season Passes carry the Forfeit Guarantee described in Section 14.

Subscriptions bought in the iOS app. If you subscribe in the coachme iOS app, the purchase is made through the App Store and billed by Apple to your Apple ID, and Apple's terms apply to the payment. In the app, both the monthly plan and the Season plan are auto-renewing subscriptions: the monthly plan renews every month and the Season plan renews a year after you buy it, unless you cancel at least 24 hours before the end of the current period. Renewal, cancellation and refunds for these subscriptions are handled by Apple through your Apple ID (Settings › Apple ID › Subscriptions); we cannot cancel or refund them for you. Deleting your coachme account does not cancel an App Store subscription.

Free Pro trial. You can try Pro for free. No payment card is needed, and there is one trial per FPL team. The trial normally ends automatically at the next FPL deadline after you start it. If that deadline is less than 6 hours away, the trial still lasts at least 6 hours, and if it is less than 3 hours away and another deadline follows it, the trial runs to that following deadline instead. If no upcoming deadline is known when you start it, the trial lasts 7 days. You are not charged for the trial and it does not turn into a paid plan: when it ends you move back to the free plan unless you choose to subscribe.

9. Cancellation and refunds

If you are a consumer in the EEA or the UK, you have a statutory right to withdraw from a purchase within 14 days. Because coachme is a digital service you get access to immediately, you are asked to consent to us starting straight away and to acknowledge that doing so means you lose that withdrawal right once the service has been fully supplied. Nothing in these terms limits any consumer right you have under Norwegian or EEA law that cannot be waived.

To exercise the right of withdrawal, email us at support@fplcoachme.com within 14 days of your purchase with a clear statement that you want to withdraw. You can use the model withdrawal form below, but you don't have to.

Outside of that, we do not provide refunds for partial billing periods. If something has gone genuinely wrong — you were charged in error, or the service was unavailable for a meaningful period — email us and we will sort it out.

10. Availability and changes to the service

We aim to keep coachme available and accurate around FPL deadlines, but we do not guarantee uninterrupted availability. The service depends on third-party data, particularly the FPL API, which can be slow, incomplete, or unavailable at times outside our control. We may add, change, or remove features, and we may suspend the service for maintenance.

11. Disclaimers

• Projections are generated by statistical models and are inherently uncertain. We do not guarantee any specific FPL results, rank, or points total.
• Our recommendations are not financial or betting advice. Any decisions you make based on our predictions are your own responsibility.
• We are not responsible for missed deadlines. Notifications are a convenience, not a guarantee — delivery depends on your device, your network, and third-party push services. Keeping track of the deadline is ultimately down to you.
• To the extent permitted by law, the service is provided "as is" without warranties of any kind, either express or implied.

12. Limitation of liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages, or any loss of profits or revenue, arising from your use of the service. Where we are liable, our total liability to you is limited to the greater of the amount you paid us in the twelve months before the claim, or NOK 1,000.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, for gross negligence or wilful misconduct, or for anything else that cannot lawfully be limited.

13. App Store and Google Play

If you downloaded coachme from the Apple App Store, the following applies and takes precedence over any conflicting provision above:

• These terms are between you and us only, not with Apple. We, not Apple, are solely responsible for the coachme app and its content.
• Your licence to use the app is limited to a non-transferable licence to use it on Apple-branded products you own or control, as permitted by the Usage Rules in the App Store Terms of Service.
• Apple has no obligation to provide any maintenance or support for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are our responsibility.
• We, not Apple, are responsible for addressing any claims relating to the app, including product liability claims, any claim that the app fails to conform to a legal or regulatory requirement, and claims arising under consumer protection or similar legislation.
• We, not Apple, are responsible for the investigation, defence, settlement and discharge of any third-party claim that the app infringes that party's intellectual property rights.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• You must comply with any applicable third-party terms when using the app.
• Apple and Apple's subsidiaries are third-party beneficiaries of these terms, and upon your acceptance Apple will have the right to enforce these terms against you as a third-party beneficiary.
• Questions, complaints, or claims about the app should be directed to us at support@fplcoachme.com.

If you downloaded coachme from Google Play, your use of the app is also subject to the Google Play Terms of Service. These terms are between you and us only, not with Google.

14. The Forfeit Guarantee

The Forfeit Guarantee is available to Basic and Pro Season Pass holders only, for the '2026-27' season. It applies whether you bought your Season Pass on this website or as a subscription in our iOS app. It does not apply to monthly plans, or to purchases made through Google Play.

You are enrolled automatically when you buy a Season Pass, at any point up to 1 January 2027 — the deadline of Gameweek 19, the halfway point of the season. A Season Pass bought after that date is a valid Season Pass but does not include the Forfeit Guarantee, and no payout is due under it.

To take part, you nominate one private (invitational) Classic-scoring FPL mini-league of between 8 and 100 managers, which must have existed before you subscribed. You must do this before the deadline of your own first counted Gameweek — the first Gameweek that begins after you subscribe. That date is shown in your account until you nominate. From that first Gameweek through Gameweek 38 (the final Gameweek of the season), you must view your Gameweek Brief in the app, while signed in to your account, before every Gameweek deadline, with no exceptions. We record each view automatically, and your current streak — including the Gameweek it starts from — is always visible in your account. Missing a single deadline ends your eligibility for the rest of the season. If a fault on our side prevents your Brief from loading or being recorded before a deadline, that Gameweek does not count against your streak.

If you finish top of your nominated league’s final standings, the Guarantee does not pay out — you have won your league. If you finish in the middle (neither top nor bottom), and you kept the unbroken streak above, we will credit your next Season Pass, on the same tier, free of charge. If you finish bottom — the position that pays your league’s agreed loser’s forfeit — and you kept the unbroken streak, we will instead refund your league buy-in in cash, up to £30, on proof of what you paid in. One payout applies per person per season.

We email you your result once the final standings are taken, with how to receive any payout. The credit arm depends on where you bought your Season Pass. If you bought it on this website, you receive a single-use promotion code by email. It takes the full price off next season’s Season Pass on the same tier when you buy it on this website, signed in to the same account. If you bought it in our iOS app, you receive an App Store offer code by email for one free year of the same subscription. If you have already been charged for next season, or the code cannot be redeemed, we instead pay you the UK price of your Season Pass in cash, by bank transfer. The cash arm is always paid by bank transfer, however you bought your Season Pass. You claim it by uploading proof of your league buy-in in your account on this website before claims close. A Season Pass you get free of charge, including one credited under this Guarantee, does not carry a new Forfeit Guarantee.

Final standings are taken from the official FPL website at 6 June 2027, once FPL’s own end-of-season scoring corrections have settled. Claims open 7 June 2027 and close 5 July 2027. Your result is read from your nominated league’s standings: if, before the season ends, that league is deleted or you leave it, we cannot verify your result and no payout is due; if it simply falls below eight members because others leave, your claim still stands. The Guarantee is available to UK residents aged 18 and over. We may decline a claim only where an account did not play the season in good faith — for example, fielding an invalid squad, making no transfers at all, or controlling more than one entry in the same league. Nothing in this section limits your statutory rights, including those described in Section 9.

15. Termination

You may stop using coachme and delete your account at any time. We may suspend or terminate your account if you materially breach these terms, if required by law, or if we discontinue the service. If we terminate your account without cause while you have an active subscription, we will refund the unused portion.

16. Governing law and disputes

These terms are governed by Norwegian law. If you are a consumer, you also keep the protection of the mandatory consumer law of the country where you live, and you may bring proceedings in your own country's courts. Otherwise, disputes will be heard by the courts of Sør-Rogaland tingrett, Norway.

Consumers in Norway may also bring a complaint to Forbrukertilsynet or Forbrukerrådet.

17. Changes to these terms

We may update these terms from time to time. For material changes, we will give you at least 30 days' notice by email or in the app before they take effect. If you don't accept a change, you can cancel your subscription and delete your account before it takes effect. Continued use after that constitutes acceptance.

18. Contact

COACHMEFPL AS, Eiganesveien 76, 4009 Stavanger, Norway. support@fplcoachme.com.